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NHS AfC: Band 4
Job overview
Nottingham Auditory Implant Programme is an ever growing service that requires support of a Waiting List / Outpatient Coordinator for a 12 month fixed term/secondment opportunity.
We are looking for an enthusiastic team player with excellent organisational and communication skills with a keen eye for detail, able to accurately input and interpret data. The successful candidate will be an essential member of the multi-disciplinary team responsible for the management of the waiting lists in accordance with Government Access Targets and Trust’s Access Policy, ensuring delivery of a high quality patient service.
The role is full-time based at Ropewalk House Campus, working Monday to Friday with the core office hours covering 8am – 430pm.
Main duties of the job
The successful candidate will have excellent communication skills with proven experience of working within a clerical environment. They will be working closely with the clinical team to deliver quality care to assessment and post-operative patients. You will be able to prioritise their workload with constantly changing demands, meet agreed deadlines and use their own initiative. You will be supporting the administration team and Deputy Service Manager to ensure the delivery of ambitious targets.
This is a fairly small administration team and roles are varied. You will be expected to take on a wide variety of administrative functions and provide cover for the tasks of your colleagues. You will therefore need to be adaptable and flexible in your approach to work and committed to providing a first class patient experience.
Working for our organisation
As a large acute teaching hospital, NUH has a range of fantastic opportunities for staff to develop their careers.
In undertaking this role, all employees will be expected to behave at all times in a way that is consistent with and actively supports the principles listed in the Consultation Document on the creation of the Nottingham University Hospitals NHS Trust.
Detailed job description and main responsibilities
Please review the attached Job Description and Person Specification for a fully detailed list of the key tasks within this Job that is being advertised.
Person specification
Qualifications
Essential criteria
- Educated to GCSE or equivalent including GCSE English & Maths (C)
- NVQ Level 4 in administration or simular
Experience
Essential criteria
- Excellent IT and Keyboard Skills
- Experience in an office environment
- Experience of Medway / Notis
- Understanding NHS Targets - RTT / monitoring waiting lists
- Organisational skills / work prioritisation / working to deadlines
- Working to High Standard / attention to detail
Desirable criteria
- Experience working with a multi-disciplinary team
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Support with Applications and Interviews: NUH are now able to offer application completion support and interview preparation support. If you would like to be contacted to take up this offer please email wideningparticipation@nuh.nhs.uk providing your name, phone number, and email address and the team will be in touch.
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
