Care about your customers? Positive personality? Self-motivated?
Sound familiar? If so let's make it happen for you here at Move With Us (part of Simplify) as a Customer Care Contact!
WHAT YOU'LL BE DOING
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Known internally as a 'Probate Beneficiary Contact', the Customer Care Contact is a key role within the busy Probate team here at Move With Us with key activities as follows:
- Managing beneficiaries’ requests and providing them with good customer service
- Converting each property from valuations to instruction to market
- Supporting CRMs with administration duties which contribute to managing the wider portfolio
- Working with customers to convert marketing instructions into maintenance and conveyancing opportunities for the wider business.
BENEFITS
Competitive Salary of £20,319.00 + uncapped bonus (£28,500 OTE), Home working options when fully trained, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Employee Assistance Programme, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, Discounted Gym Membership, Retail Discounts Plus Many More!
REQUIREMENTS
And now for the nitty gritty:
To be successful in this role you’ll need to be a people person with good relationship building, sales, and customer service skills.
You will enjoy solving problems, thinking on your feet, and a busy environment where you will be afforded every opportunity to shine!
You will need to be able to to demonstrate some knowledge of the Property sector and a desire to build your career in this sphere.
During the training period you will need to be able to attend the office dutring standard working hours daily. Once fully up and running you will be able to complete most of your activities from home if preferred, with attendance on site required on average twice a month.
OUR HIRING PROCESS:
You’ve checked out our job ad
It’s gathered your interest and you’ve applied using our easy application process
If selected, you come meet our lovely team and we discuss the finer details
In some cases, we might invite you for a second interview
If successful, we make the offer and get the ball rolling
Once in post you can recommend your friends come on over and earn a sweet referral bonus – for each one!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
ABOUT US
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
Closing date: 28th July 2023
